Privacy Policy

Blumi Solar ("Blumi," "we," "us," or "our") provides solar estimate, education, and lead information tools for residential solar businesses. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use a Blumi-powered solar estimate experience, interact with our services, or communicate with us.

This Privacy Policy applies to:

• Homeowners and other individuals who use a Blumi-powered estimate experience
• Visitors to our website
• Solar companies, installers, and business customers that use Blumi and Blumi tools
• Individuals who contact us, request early access, or submit information through our forms

By using Blumi, you agree to the collection and use of information described in this Privacy Policy.

Section 01

Information We Collect

We may collect information directly from you, automatically through your use of our services, and from third-party data providers or service providers.

Information from homeowners

When a homeowner uses a Blumi-powered estimate experience, we may collect:

• Name, email address, phone number, or other contact information
• Home address, service address, ZIP code, or general location information
• Electricity bill information, electricity usage estimates, or utility-related inputs
• Solar preferences, including interest in batteries, financing, or installation timing
• Information submitted through forms, estimate flows, or follow-up questions
• Solar estimate results, including system size, estimated production, estimated savings, environmental impact estimates, and related outputs

Some estimate experiences may allow homeowners to explore solar without immediately submitting contact information, depending on the configuration. If contact information is submitted, that information may be shared with the solar company connected to the Blumi-powered experience.

Information from solar companies

When a solar company or business customer uses Blumi, we may collect:

• Business name
• Business website
• Business address
• Contact name, role, email address, and phone number
• Billing and subscription information
• Plan selection, usage limits, and account activity
• Branding information, including logo and brand colors
• Dashboard activity, estimate volume, lead exports, and related usage information

Payment information may be processed by third-party payment providers. We do not directly store full payment card details unless expressly stated otherwise.

Information collected automatically

When you use our website or services, we may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and actions taken
• Referring website or source
• Approximate location based on device or IP address
• Cookies, analytics identifiers, and similar technologies
• Usage logs, performance data, and error reports

We use this information to operate, secure, improve, and analyze the performance of Blumi.

Information from third-party services

To generate solar estimates, Blumi may use third-party data sources and service providers, such as mapping, solar, geocoding, utility, analytics, hosting, email, or payment providers.

These services may help us estimate roof characteristics, sunlight exposure, solar production, electricity rates, location information, or other inputs used in the estimate experience.

Section 02

How We Use Information

We use information to:

• Generate preliminary solar estimates
• Help homeowners understand solar system size, production, savings, batteries, incentives, and next steps
• Provide solar companies with lead information and estimate context
• Operate installer dashboards, exports, and account tools
• Send lead notifications, account emails, confirmations, and service-related communications
• Respond to inquiries, support requests, and early access submissions
• Configure Blumi experiences for solar companies
• Process payments, subscriptions, usage limits, and billing
• Improve our website, estimate logic, user experience, and services
• Monitor usage, prevent abuse, and protect the security of Blumi
• Comply with legal obligations and enforce our agreements

We may also use aggregated or de-identified information to understand product performance, improve estimate quality, analyze market trends, and develop new features. Aggregated or de-identified information does not identify a specific individual.

Section 03

How We Share Information

We may share information in the following ways.

With the solar company connected to the estimate experience

If a homeowner uses a Blumi-powered experience on or through a participating solar company's website, we may share submitted contact information, estimate inputs, estimate results, and related lead context with that solar company.

This allows the solar company to follow up, review the estimate, answer questions, and discuss solar options.

With service providers

We may share information with third-party service providers that help us operate Blumi, including providers for:

• Website hosting
• Cloud infrastructure
• Email delivery
• Analytics
• Payment processing
• Mapping, solar, geocoding, and utility data
• Customer support
• Security and fraud prevention
• Data storage and operational tools

These providers may only access information as needed to provide services to us, subject to their own terms and privacy obligations.

With business customers

Solar companies using Blumi may receive homeowner lead information and estimate context generated through their Blumi-powered experience. Solar companies are responsible for how they use that information after receiving it, including their own communications, sales practices, and privacy obligations.

For legal, safety, or compliance reasons

We may disclose information when we believe it is necessary to:

• Comply with applicable law, regulation, subpoena, or legal process
• Protect the rights, property, or safety of Blumi, our users, customers, or others
• Investigate fraud, abuse, security incidents, or misuse of our services
• Enforce our Terms of Service or other agreements

In connection with a business transaction

If Blumi is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar transaction, information may be disclosed or transferred as part of that transaction.

Section 04

We Do Not Sell Personal Information

Blumi does not sell homeowner personal information.

We do not use homeowner estimate information for unrelated advertising purposes. We use homeowner information to provide the estimate experience, support the connected solar company's follow-up, operate and improve Blumi, and perform related business and legal functions.

Section 05

Cookies and Analytics

We may use cookies, pixels, local storage, analytics tools, and similar technologies to understand how people use our website and services.

These technologies may help us:

• Remember preferences
• Measure website performance
• Understand traffic sources
• Improve user experience
• Detect technical issues
• Prevent abuse or misuse

You may be able to control cookies through your browser settings. Disabling cookies may affect certain features.

Section 06

Data Retention

We retain information for as long as reasonably necessary to provide Blumi, support our business customers, comply with legal obligations, resolve disputes, enforce agreements, and improve our services.

Retention periods may vary depending on the type of information, the purpose for collection, legal requirements, and customer account settings. For example:

• Homeowner estimate and lead information may be retained to support solar company follow-up, reporting, and service improvement
• Business customer account and billing records may be retained for administrative, tax, legal, and accounting purposes
• Aggregated or de-identified information may be retained for product improvement and analytics

We may delete or de-identify information when it is no longer needed.

Section 07

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no system, website, or method of transmission is completely secure. We cannot guarantee absolute security.

Section 08

Your Choices and Rights

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Object to or restrict certain processing
• Request a copy of certain information
• Opt out of marketing communications

To make a request, contact us at privacy@blumisolar.com.

We may need to verify your identity before fulfilling certain requests. Some information may be retained where required or permitted by law, such as for security, legal, accounting, or legitimate business purposes.

Section 09

Email Communications

If you submit your contact information through a Blumi-powered estimate experience, you may receive communications from the connected solar company and/or from Blumi related to your estimate, inquiry, or submitted request.

You can unsubscribe from marketing emails by using the unsubscribe link where available or by contacting the sender directly. Service-related or transactional messages may still be sent where necessary.

Section 10

Children's Privacy

Blumi is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

Section 11

Third-Party Websites and Services

Blumi may appear on or be embedded within third-party websites operated by solar companies. Those websites may have their own privacy policies, terms, cookies, analytics tools, and data practices.

We are not responsible for the privacy practices of third-party websites or solar companies. We encourage users to review the privacy policies of any solar company they interact with.

Section 12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last Updated" date.

Your continued use of Blumi after changes are posted means you acknowledge the updated Privacy Policy.

Section 13

Contact Us

For questions about this Privacy Policy or our data practices, reach out to us directly.